Lenovo™ ThinkPad®

Hardware Maintenance Manual

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ThinkPad E560p and S5

Note: Before using this information and the product it supports, be sure to read the general information under Appendix A “Notices” on page 119.

First Edition (May 2016)

© Copyright Lenovo 2016.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents

About this manual. iii
Chapter 1. Safety information. 1
General safety. 1
Electrical safety. 2
Safety inspection guide. 3
Handling devices that are sensitive to electrostatic discharge. 3
Grounding requirements. 4
Safety notices (multilingual translations). 4
Laser compliance statement (multilingual translations). 18
Chapter 2. Important service information 25
Strategy for replacing FRUs. 25
Strategy for replacing a hard disk drive or a solid-state drive. 25
Important notice for replacing a system board. 26
How to use error codes. 26
Strategy for replacing FRUs for CTO, special-bid, and standard models. 26
Product definition. 26
FRU identification. 26
Chapter 3. General checkout. 29
What to do first. 29
Checkout guide. 30
Lenovo Solution Center. 30
Quick test programs. 30
UEFI diagnostic program. 31
Bootable diagnostic programs. 32
Power system checkout. 33
Checking the ac power adapter. 33
Checking operational charging. 33
Checking the battery pack. 34
Checking the coin-cell battery. 34
Chapter 4. Related service information 37
Recovery overview for the Windows 7 operating system. 37
Creating and using a recovery media. 37
Performing backup and recovery operations. 38
Using the Rescue and Recovery workspace. 39
Creating and using a rescue medium. 40
Reinstalling preinstalled applications and device drivers. 41

Solving recovery problems ..... 42
Recovery overview for the Windows 10 operating system ..... 42
Resetting your computer ..... 42
Using advanced startup options ..... 43
Recovering your operating system if Windows 10 fails to start ..... 43
Creating and using a recovery USB drive ..... 43
Passwords ..... 44
Power-on password ..... 44
Hard disk password ..... 44
Supervisor password ..... 44
How to remove the power-on password ..... 45
How to remove the hard disk password ..... 45
Power management ..... 46
Screen blank mode (for the Windows 7 operating system only) ..... 46
Sleep mode ..... 46
Hibernation mode ..... 46
Symptom-to-FRU index ..... 47
Numeric error codes ..... 48
Error messages ..... 49
Beep symptoms ..... 50
No-beep symptoms ..... 50
LCD-related symptoms ..... 50
Intermittent problems ..... 51
Undetermined problems ..... 51
Chapter 5. Status indicators ..... 53
Chapter 6. Special keys ..... 55
Chapter 7. Locations ..... 57
Locating computer controls, connectors, and indicators ..... 57
Front view for models with a 2-D camera ..... 57
Front view for models with a 3-D camera ..... 58
Rear view ..... 59
Bottom view ..... 59
Locating FRUs and CRUs ..... 59
Major FRUs and CRUs ..... 61
LCD FRUs ..... 63
Connector and cable guide ..... 65
Looking up FRU information ..... 71
Chapter 8. FRU replacement notices ..... 73
Screw notices ..... 73

Retaining serial numbers. ..... 74
Restoring the serial number of the system unit ..... 74
Retaining the UUID ..... 75
Chapter 9. Removing or replacing a FRU ..... 77
General guidelines ..... 77
Before servicing the computer ..... 78
Disabling the built-in battery ..... 78
1010 Bottom cover ..... 78
1020 Battery ..... 79
1030 Memory module ..... 79
1040 Hard disk drive assembly, solid-state drive assembly, hard disk drive cable, or solid-state drive cable ..... 81
1050 M.2 solid-state drive and M.2 solid-state drive bracket ..... 83
1060 Keyboard ..... 84
1070 Base cover assembly ..... 86
1080 Wireless LAN card ..... 89
1090 Coin-cell battery, PCH bracket, and Ethernet bracket ..... 89
1100 Media-card-reader card, the media-card-reader card bracket, and the media-card-reader card cable ..... 91
1110 ThinkPad LED card ..... 93

1120 Thermal fan ..... 95
1130 dc-in connector with cable. ..... 98
1140 Power button card and dc-in LED card ..... 99
1150 System board ..... 101
1160 Speaker assembly ..... 104
1170 Keyboard bezel assembly ..... 105
2010 LCD unit ..... 107
2020 LCD bezel ..... 109
2030 LCD panel ..... 110
2040 LCD hinges ..... 111
2050 LCD cable ..... 112
2060 Wireless LAN antenna assembly ..... 112
2070 2-D camera/microphone module, the 2-D camera/microphone cable, and the LCD rear cover ..... 114
2080 3-D camera card, microphone card, 3-D camera/microphone cable, and the LCD rear cover ..... 116
Appendix A. Notices. ..... 119
Electronic emission notices. ..... 120
Trademarks ..... 120
Appendix B. Abbreviation and acronym table. ..... 121

About this manual

This manual contains service and reference information for the following ThinkPad $ ^{\circledR} $ product:

ThinkPad E560p

Machine type (MT) 20G5

ThinkPad S5

Machine type (MT) 20G4

Use this manual along with the advanced diagnostic tests to troubleshoot problems.

Important:

This manual is intended only for trained service technicians who are familiar with ThinkPad products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 "Safety information" on page 1 and Chapter 2 "Important service information" on page 25.

Chapter 1. Safety information

This chapter presents the following safety information that you need to be familiar with before you service a ThinkPad notebook computer.

• “General safety” on page 1

• “Electrical safety” on page 2

• “Safety inspection guide” on page 3

• “Handling devices that are