Rep: 521
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My touch screen will not recognize that I am touching it. I can wake the device up, but it stays still on either the home or lock screen and does not let me touch anything to unlock the device or open applications.
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First, try to reset the system. This could not be possible, but if you are able to, start with this. To Reset the system you will enter System Settings and then Backup & Reset and you can press on Reset and the system will be resetting to the initial state.
If you are unable to perform this 'soft reset'. you may want to try a hard reset. WARNING: performing a hard reset wipes all data and sets the tablet back to default system setting. To perform a hard reset, push the up & down volume buttons and power button at the same time. When the reset screen comes up, use the volume buttons to choose 'wipe cache'. Then select 'yes', then 'wipe data factory' and 'yes'. After this has all finished, reboot the device.
If the problem still occurs, contact Lenovo support at https://forums.lenovo.com.
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I tried this (thanks for the instructions, hence the upvote) but it didn't make any difference; it now sticks at the 'set location' screen which needs touch to proceed.
same thing happens to my grandsons cannot get passed location screen because it does not respond to touch.
it usefull thankyou very much it works <3 <3
Facebook not responding and also many more programs. I've reset it 5 times and installed all the newest updates and anti virus. Gave it away and bought a different one. That fixed it!
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Did you drop it. the digitizer top glass might be cracked and broken or the cable could have been damaged or unplugged. I have a crack screen and touch still works. There's an app called phone tester but u need to be able to touch. Unless there's USB mouse support?
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but if it happen only when the phone become dark n lock n when want to unlock not able to touch ..but when take sometime it can touch back to unlock , that time it can use normally...is it because of damage too??sorry for my broken english
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Try to turn ur phone up side down then touch/press the lenovo logo on top of ur phone and see what happen. This is working in some android. I hope it works for u.
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Just repaired a Lenovo A2 charging port. After the repair when I got the tablet to charge the touch would not work. I held the power button down for about 15 seconds until it powered off. A minute later I turned it on and it reset itself and the screen started working. I knew their was nothing wrong with the touch screen because the cable was not damaged and after testing the connector on the board for current I got a reading over 2.0 volts. Hope this helps.
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Touch Problems on TAB? ? immediate solution is to plug in a computer mouse using OTG Adapter. Mine Lenove Tab sometimes does not sense touch. After plugging in the mouse you can control , take backup or reset the tab.
Best wishes!
Vishal
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Vishal, I plugged the tablet into the computer and was able to access the data. What needs to be done after the tablet is plugged in to the computer? I could already reset the tablet using the power-on function (hold volume up while pressing power key). Resetting tablet did not restore screen function.
So once I plug into computer and have access... what then? Thanks.
I Have the M10 Tab and updated recently and after charging today touch screen not working. Tries all clears and reset to factory now stuck at the setup START prompt touch screen still not working. My warranty expires 11/30/20. Today is 11/29/20 I just upgraded it for another year and it only gave me 10 months. BUT WTF this is crazy that the screen will not work. I am in need of this device sending back in for repair will be terrible for me. Anything else I can try. AT the setup screen I now see a lock in upper left corner. Before the wipe the icon was unlocked.
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so i was on a trip and my lenovo somehow cracked (i think it hit the metal part of a car seat) and ever since i was never ever able to use my touch and I really dont know what do i havent been to a repair because its expensive is there anyway to fix it at home
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3 commentaires
My lenovo touch sreen not working arter new replacement,
par paul
My touchscreen is not working even after wiping data and rebooting
par varghese j
so, my charger plug in is broken and it sometimes won’t hold a charge on certain chargers. yesterday I put my Lenovo iPad on charge on 5% overnight. I woke up and checked it bcz i’ve had a lot of problems with my iPad lately and it didn’t respond. I’ve been researching on why it doesn’t work I haven’t got the right answers. If anyone can contact me on my email - @charlotteneighbour12@gmail.com on how I can resolve my problem, that would be great. thank you! :)
~charlotte~
par charlotte