touch screen doesn't work
Device turns on but I cannot get past the first screen. Light touch, heavy touch, attempting to drag doesn't do it.
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rachel, possibly a bad digitizer. Try to reset your device, to do this, press and hold the On/Off button for 30 seconds and release the button when your device begins to restart. Should that fail, replace the digitizer. Here is a video that shows the display repair, and here how to solder the digitizer if you do it separately. Hope this helps, good luck.
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