Why cannot I erase my photos?
Every time I try to erase a photo it turns to black cracked one
when I tried to erase the damged one again it wont erase
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Is your model with micro SD slot? If your pictures are in the memory card you can try remove the memory card and connect it with a card reader to the computer, then copy necessary information and format the SD card.
If the pictures are into internal memory, them make a backup, and do a factory reset.
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