My phone isn't charging when plugged in.
When I plug in my phone, it says that it isn't charging. I'm not sure if this is a problem with my phone battery or with my charger. Please help.
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Melissa,
1. It is possible that you have the wrong charger or a defective charger. There may be frayed wires in the charger for various reasons that would cause it to no longer provide power to the phone. Purchase a Micro-USB charger for your android device.
2. A defective charging port can block the flow of energy from the charger to the battery. When this happens, and the doubt of a defective charging cord has been eliminated, the defective port needs to be replaced. Purchase a new charging port and see guide on steps to replace.
3. In some cases dust may build up in the charger port blocking contact from the charger to the phone. Follow the guide on how to get to the charger port so that you can remove the dust.
Good Luck. Hope this helps!
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Yes,i need help
