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The BlackBerry Z10 is a touchscreen-based smartphone developed by BlackBerry, previously known as RIM.

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Can not be heard through phone

I can dial and answer the phone however I can not be heard as if the phone is stuck on mute

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DISCOVERY: It is actually a defective headphone jack and not the microphone. I got the idea from another post. After a couple of tests to confirm behavior, I cut the end off an old cable and plugged only the dead/dummy end into the phone. The phone now works like normal for both regular and speakerphone calls. I can only guess that the phone's input jack has somehow become damaged. Unfortunate that for now I have to have this tip/end/blank plugged into the phone but it works

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Teresea sera éternellement reconnaissant.
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