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Deuxième génération de l'iPhone. Modèle A1241 / capacité de 8 ou 16 Go / coque arrière noire ou blanche. La réparation est plus simple que pour l'iPhone de première génération et nécessite des tournevis, des outils pour faire levier et une ventouse.

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A problem with the battery connector terminals

My wife took her iPhone 3 in to our local Apple Store and explained that battery appeared to charge okay, but the phone would not turn on and it became totally unusable.

Typical of Apple secrecy, the technician took the phone behind closed doors and after about five minutes, when he'd obviously opened it up, he came back with a strange explanation. This he explained was because the terminals had turned from white to red? but she doesn't know whether he meant the terminals on the battery or the terminals within the phone itself. He then said that this meant the phone was totally unrepairable.

He then went on to offer her another phone for over a hundred pounds!

I would really like to know what opinion people have about this attitude - or is he just trying to make money for Apple?

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Apple salespeople (genius is such a bad title for these folks...) are always and only out to make money for Apple. Otherwise, Apple would be friendlier towards DIYers and repairs in general. The 'technician' possibly meant the water sensor stickers, which here in Florida turn red from humidity when taken brand new out of the box most times. These stickers allow manufacturers and their ilk to quickly point to something and give you a solid-sounding explanation, whereas they are barely qualified to turn a screwdriver. I cannot count how many times people have come to our shop with issues that Apple says has irreparable damage or other strange stories.

Have you tried a replacement battery for this device yet? They have gotten very cheap at this point.

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