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Help! My phone won't turn on. The blue light is flashing intermittently but the screen is black. It won't take calls. Tried to reset but no joy. It's only 3 weeks old. Any ideas?
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Rep: 775
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Hold volume down and the power button until the phone reboots.
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This worked...fantastic thanks
Yes. It worked for me too.
IT WORKED!! Thanks a lot!
My screen only comes on green if i do that! Please help!
Thank you so much....It worked.....
Rep: 193
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Hold the volume down and power button together for a few seconds. Dont listen to anyone about damaged LCD, just needs a reboot
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it worked thank you so much. I have been all day with no phone. I was going crazy.
it works. awesome
omg you are freaking awesome!! thank you so much!!
Day after Thanksgiving 2017. Symptoms described above. Blinking blue light and nothing would work. Mr. Fungeni's recommendation to hold volume down and power worked for me too. Thank you.
Thank you so much!!!! Worked for my Note8.
Rep: 259
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It is more than likely that the LCD behind is damaged in someway.
Check for signs of cracks on the LCD (not the glass on top), also there could be a possibility the plug has come out, it seems to be very common in the S5 models, but not entirely sure if the S5 mini is the same or not.
If you don't see any cracks, or any physical damage to the phone i would suggest you try to take it back under warranty.
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rubbish. utter rubbish
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Hold the volume down and power button together for a few seconds is not working.
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thanks alot it actually worked
but do you know y this happened
Is this considered a factory reboot? I'm afraid to loose everything.
Wow.....it worked.! Thank you so much
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Pull out your battery . Look in the top right corner / small circle . There is a test strip there . If it has turned pink or red it has liquid damage . That is the answer I got when I called my trac fone tech person . Had it only 5 days . Could get a refund if I sent it back but its working for what I need it for .
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So, this would be the 3rd phone I have had this happen to. Note 5, LGV20 and now the Note 8. Each time it has happened in the middle of the night and I would miss all of my work alarms set for the morning. Same thing on each phone. Off/blinking blue light. I know/knew how to force reboot each phone, but now that I am seeing it for 3 phone I am wondering what could be the cause? The first time it happened I freaked out, replaced every cable/charger/power strip and placed in a completely different outlet. So, I am thinking it might be related a a certain app I commonly install on my phones? I forgot how to use logcat, but was wondering if I needed to activate logcat first before an issue occurs? Or can I run it now to get the recent log file?
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internally cracked LCD.
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i have the same problem i was buy another display new but i was make nothing still black i dont know what is the problem my phone new i buy it
you have any note?
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I have the same problem. Brand new phone, no cracks, and it broke in the middle of the night while it was turned off and charging. Samsung is refusing to fix it under warranty. Any thoughts on how to deal with them?
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Did you get any where with this. I have same symptoms on brand new s7. Was charging overnight, blue light flashing but screen won't display
No. I spent endless hours on the phone with just about everyone in Samsung support and got nowhere. One service rep finally admitted that they were told to push back on all warranty work until the "note 7 issue" was over. They claimed that there was a damaged screen (I could not see a crack) and we compromised: I would pay for a new screen if they would fix the cpu, and they charged me $535 for a new screen. I am now fighting this through the credit card company. Does anyone know of any class action lawsuits against Samsung?
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I am having the same problem . why is it doing this
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I was told by Vukosi Fungeni to hold the volume button and the power button down together for a few seconds and it would turn back on.
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Try the following and see if it will turn on.
1. Remove the battery.
2. Press and hold the "Power" button for 20 seconds.
3. Now put the battery back in.
4. Plug it in to charge and allow it to fully charge before turning it on.
If this doesn't help, then test the charger cord to see if it is good. Either try your cord in another device, or try another devices cord on your device.
Should that not be the problem, then check the battery to see if it needs replacing.
NOTE: Yes, I know some phone batteries are not so easy to get to, on some devices. In such a case, make sure that your phone is not under warranty still before you try opening it up yourself. If it is under warranty, then contact the manufacturer first.
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how do you take the battery out, my note 5 doesnt have a removable back
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I got my phone yesterday and put data on it and next morning it just turn off because I was putting my friend phone number in. And a blue light start flashing and i try to turn it on with volume and turn off button at the same time but it didn't work
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Turn on the power supply on the outlet
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Rep: 13
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WTF.. my Samsung note 4 phone is in the corner for a year because of this flashing blue lights in the left corner of the phone and I accidentally read this answer of the problem on ifixit.com then I tried the trick…you’re genius adviser holding down volume and power button and it works.thank you who ever you are.
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I have had this problem before with my Samsung Galaxy s5. I tried holding the volume and power buttons down to reset it, but it didn't work. I just let the phone die and when I charged it back up, it worked again.
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I haven't tried it but I'm trying your solution but my battery hasn't died yet
The solution mention above of power and volume down button really works
But it happens again and again today its my second time. Does anyone know the permanent solution for this?
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I have a galaxy s 8 and u in the right corner i have a blue light and when i get phone calls i can barely hear them talking
Hi guys…. I had same problem… Samsung note 2 international… screen was black but at least year ago I could access it remotely. But now it gives only charging lights from red to the green and when turned on white/bluish light and vibration on pushing power button
Actually sometimes while I'm turning it on it plays a weird melody over and over ‘pum pum pum ’ like in the 'Watch dhat Trown' by Success Gang from 5th- 10th seconds…
Ugh
Help me
Please
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Your screen is broken, the sound it plays is the Samsung tune, which means the phone is turning on, but you won’t get any display.
I actually have a similar problem but my phone sometimes the blue light is on and sometimes off and also their cracks . This problem occured when my little sister threw it out of rage plz tell me what the problem is and give me a solution .the phone is a samsung galaxy s6 .plz give me permanent and temporary solutions.
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Rep: 259
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Kudakwashe, your lcd display is broken that’s why your screen doesn’t turn on. They only way is to get the screen replaced.
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16 commentaires
i HAVE THE SAME PROBLEM WITH MY NEXUS 5. PLEASE. HOW TO RESOLVE THIS PROBLEM?
par Ron
Its also work ,for me.....
par Rajeev Mishra
I Have the Same problem in my J5 Mobile
par Jahanzaib Khan
same problem j7
par Vishalsinh Zankat
i have the same problem
par launa
Voir 11 commentaires en plus