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Repair and disassembly guides for Brother printers.

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My brother printer won''t connect with my wireless router

my brother printer does not connect with my wifi router . all other devices are connected with router . i don't know my wireless pronter is broken or what how do i check that .please help me

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What's the model number of the printer?

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thanks everyone ..it was very helpful

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If you've recently switched from 2.4GHz to 5GHz wifi - this is the problem! Brother printers cannot connect to 5GHz wifi, but if you ask your internet provider, they can split the combined network into two separate networks, a 2.4GHz one and a 5GHz one - then connect your printer to the 2.4GHz!! I spent far too long trying to figure this out, so I hope this saves someone the hassle.

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Turn on your Brother Printer

To reset the wireless connection press the Menu button

Press OK.

Select Network Reset.

Press 1 to Select Yes.

Press 1 again to confirm the reboot

The printer will now reboot and the network reset has been successfully done.

Follow the next step in order to connect your Brother Printer to Wi-Fi.

Connect Brother Printer to Wi-Fi

Once you restart the Brother printer after the network reset you’ll see a message Wi-Fi setup will start. Refer to Quick Setup Guide

Then Press OK

Press Ok three times to get inside Setup Wizard

A message will appear on your screen Enable Wlan? Press Ok to accept. Press Ok Again

Wait for a moment while it searches a wireless network

A list of SSID will appear on the screen choose the Wi-Fi network you want to connect with and you need WEP Key/Wi-Fi Password of your router to connect Brother Printer to Wi-Fi

Enter the Wi-Fi password using the Brother Printer Keypad

Next Press Ok and then Press 1 to apply the settings

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Get as far as entering wireless network but doesn’t ask for password?? And so just reverts to home screen??

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Here is What i think You Should Do while Having issue With Brother Printer Wireless Connection

1- First Restart Your Router And Brother Printer ( if possible Your Computer Too).

2- Make sure You have the right password for Your printer.

3- You Can Try WPS Key to Connect your Printer with Router if your router and printer do have a WPS key.

Now Uninstall Any previous Printer Driver if you have Installed and Install Your Printer Like Brand New.

Since you are Going to Install it like New One Please Follow These Steps to Install the Brother Wireless Printer Please Visit How to setup Brother Printer with wifi

See if all this Information Would Help You setup the Printer and Help You Get rid of the Issues You Are Having.

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Will not connect at al.Very upset.Told it was really easy so we bought it.Had it a solid week and no luck.

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Tried that and it didn't work.

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First you have to reinstall the Printer drivers and connect with WiFi and check Printer IP address on router page IF your IP Address is there so Come to your computer and Go to Control panel - printer and devices - and click on left top corner and click on Add devices and you will get your printer name over there and connect with that devices.

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Connection fails.

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Printers are a headache if you don't know where to start. So here are some steps you can follow, depending on your printer:

1. First of all check if the printer has a small interactive screen, where you can navigate through a menu of some sort. If it does, look for an option that says 'setup wizard', then you have to follow the steps the printer gives you. You might have to choose setup wireless network after selecting setup wizard. Afterwards, you might get a screen with a list of wireless networks available, choose your home network (the one you use with your other devices in the house), then it will ask for your password, type it in (password is case sensitive, so be sure to type uppercase letter if needed). After that, you need to wait for a confirmation message saying you are connected to the network. The printer should work.

2. Check if you printer has a wifi button (it is a button that connects to a network automatically.) The button might have a small antenna image, or a wifi image. To use this button you will have to press the setup wireless button on you router/modem first. It should blink, if it does, then go to your printer, press the wifi button, and wait for it to link. If this works, you should get a confirmation message or the wifi button's light will go solid.

3. If your printer doesn't have either a screen or a setup wireless network button (wifi button or WPS), then you should have a usb cable attached to the printer and your computer for it to work. After you connect it, you should look for your printer's setup wizard in you computer in order to setup the wifi settings of the printer.

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I did the first example and it said it was connected but It isn't printing still

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I did the first example also however my printer continues to say connection failed

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In most of the cases, people face brother printer won’t connect to wifi due to the incorrect username and password for the wifi. so you should check the password an encryption type first.

If you are still going through similar problem, you need to reset the network settings on your printer and then try to connect your printer again.

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People encounter Brother printer can’t connect to wifi issue, this issue occurred due to several reasons.

1. wrong wifi instructions.

2.weak signal strength.

3.Issues associated with the router.

4.Printer issues.

Steps to solve the brother printer can’t connect to the wifi issue:

Step1: Check Your Wifi Instruction:

Select the wifi encryption kind as WEP sixty-four bit.

Erase the vintage password, and create a new hexadecimal password.

Now press the shop settings or apply adjustments button (anything you spot it)

Step2: Check the wifi signal strength:

Check the signal strength on the printer, if it’s good or excellent then don’t worry.

Step3: Reset Your Router Once:

Turn off your router switch it on after 15 sec.

Plug out the wire from the printer, wait for 20 seconds, and switch it on.

Step4: Reset the printer:

Press the menu button.

Now Go to the reset then press OK

Click on verify to do this process.




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Well, when you can’t access the wifi network on your brother printer. it shows the issues related to the following things. here is the solution to fix the problem.

  1. Check the network password, and click on network name.
  2. Let’s put your printer in the near of router, and then try to connect your printer.
  3. Reset the network settings and then reconnect with the wifi connection again.

After following all these instructions, your printer will start connecting to wifi. in case, if you have any kind of other issues with your brother printer won’t connect to wifi. visit askprob blogs to troubleshoot the problem.

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Let's try to change the encryption type of wifi and make some changes into the wireless profile as well. then try to connect with the wifi again. i am sure your printer will get connected. if you need more help, you may visit: brother printer won't connect to wifi

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I solved my problem with connecting WIFI. When prompted to input Password key make sure after all digits are entered mover curser off (right) of last digit. Then press OK.

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Thank you mxfrank2001 that SOLVED my problem.

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PROBLEM SOLVED... I have multiple ip addresses that I can connect to, like most people now. The trick is to make sure you are connected to the exact same IP address as your printer is on. Once I made sure my laptop was always connected this way, I have had zero issues with this.

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I just tried for the last couple of hours to connect my HL-5370DW (it's years old, with no WPS, but I love this printer!) wirelessly with our new cable provider router, as opposed to the router of the cable provider we had just left. I FINALLY succeeded!

TWO THINGS were vexing me when using the Setup wizard with a network cable.

FIRST, the printer wasn't being recognized when searching for available wireless devices. To solve this you need to RESET THE PRINTER'S NETWORK SETTINGS to the factory default. After the reset the Setup Wizard will recognize the printer. From the 55-page Quick Start Guide, p43:

1. Turn off the printer.

2. Hold down the GO button as you turn on the power switch. Keeping the GO button pressed, all the LED lights will light, and then the Status LED will turn off. Release the GO button. All the LEDs should now go off.

3. Press GO six times. All LEDs should light up, and then the printer will restart.

4. The printer will now be recognized.

SECOND, I was continually getting the "FAILED TO ASSOCIATE" ERROR MESSAGE after going through the connection steps (Note: As a guide I was following screen-captured instructions from the last time I had to do this with the previous cable provider).

In my case, the encryption mode for the WPA/WPA2 authentication method changed after getting the new router. Previously, the encryption method was TKIP. The new router, however, was AES. When I changed the encryption from TPIK to AES, the printer connected immediately and all was right with the universe!

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Well, when you can’t access the wifi network on your brother printer. it shows the issues related to the following things. here is the solution to fix the problem.

  1. Check the network password, and click on network name.
  2. Let’s put your printer in the near of router, and then try to connect your printer.
  3. Reset the network settings and then reconnect with the wifi connection again.

After following all these instructions, your printer will start connecting to wifi. in case, if you have any kind of other issues with your brother printer won’t connect to wifi. visit askprob blogs to troubleshoot the problem.

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reset the printer and un-install the software and install it once again .setup the wireless printer once again and make sure your router password .

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Non of the above worked for me, I manually entered in the IP address, dns server, dns gateway and subnet mask in to the printer directly which worked like a dream. I found that the printer had given itself the wrong IP address and associated details which is why it didn't work.

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How to find out IP address,DNS server,DSNS Gateway and subnet mask etc.,

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Emma sera éternellement reconnaissant.
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