antivirus shutdown my laptop

In this case, Norton antivirus blocking star-up file. Such a file is important while restarting or shutdown. You should check the compatibility of Norton software for your PC hardware. I’ve a laptop of Lenevo and the same issue cause when I install the webroot antivirus software.

I face the same issue with my antivirus and I have a solution to this issue.

https://www.norton-com-setup-activate.co... This site solved my problem.

If you are facing shutting down problems in your computer due to Norton Antivirus then the first thing you should ensure that, you have latest version of the antivirus application. Norton related shutdown issues are more common in older versions of Windows. Updating your Norton Antivirus software may help resolve any shutdown problems you are having.

I have faced the problem several times, even after changing the Norton antivirus program I was using. And I figured out it's more of a system problem than your antivirus. However, the Norton antivirus software could also cause this problem in the system. I usually use some basic troubleshooting methods, and they help me resolve the issue.

• Make sure the Norton antivirus and PC are running on the latest version.
• Using the system in safe mode.
• Checking the compatibility of the system and antivirus program.
• Reinstalling the Norton antivirus product you are using.
• Removing the cache from your device and freeing up some space.
• Turn off any other antivirus on your device.
• If necessary, connect your antivirus product to the customer support team.