Why won't the speaker charge my phone?
When my phone/iPod is connected, it doesn't charge. I rattle it around hoping for a better connection but nothing seems to work.
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The SoundDock needs to be plugging in or charged in order for the device to charge your phone/iPod. If that isn't the problem then your phone case or dust/debris could be blocking the connection.
Something may also be blocking your connection, so remove any protective case that might impede the connection of your iPod/iPhone to the dock. There may be dust/dirt stopping the port on your device from connecting properly. You could try blowing gently on the 30 pin connection on the dock to remove any dust then do the same in your iPhone/iPod.
If none of that works out, then you might need a full dock replacement which can be found at Bose SoundDock Portable v2 Docking System Board Replacement for the replacement after troubleshooting has been done which you can find at Bose SoundDock Portable v2 Troubleshooting
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