Rep: 37
2
1
My surface won't turn on.
What happens:
1.the charger's light is off
2.the screen is off
3.the home button vibrates when pressed
It isn't in warranty anymore but I can't afford to replace it and I do not have the right tools to fix it...
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Rep: 1,1k
9
4
1
it might be stuck in standby mode or the screen might be bad. Try a full reset by holding the power button and the volume up for about 15 seconds and see if it will reset to the surface logo- if it does it should boot from there. This might be one of those surface stuck in standby glitches that can be fixed by a full power off with the above step.
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Rep: 13
1
I’m having The same problem please help
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Yes, me as well.
Tried the hard reboot with the volume up, and power button, but it did nothing. Are there any other ideas on how to fix this ?
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I have had the same issue for 2 years with my Surface 2 purchased in 2013.
Symptoms:
I managed to start it again by hard rebooting then pressing the power button many many times. At some point, it starts, and when it does, I keep it turned ON all the time (no sleep, no hibernate, no power off - see power options).
I don’t know how to fix it. I feel it is the battery because the time goes off after such restart. Battery should keep it but it does not, so that’s my clue.
Please help. Thanks in advance!
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