Rep: 109
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about a month ago, these keys "8" "i" "k""," started to every now and then not work. Now none of those keys work. HP chromebook was new as of OCT 2015.
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Rep: 1,5k
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It sounds like the keys were shorted out or the ribbon could have came loose.
I suggest re-seating or possibly replacing the keyboard.
Here is the instructions to do so. HP Chromebook 14-Q010DX Keyboard and Touchpad Replacement
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9 times out of 10 it is the ribbon that has come loose. 9 screws on the bottom 4 of which are behind the rear gummies.. (foot pegs) I don't know why, but HP decided to put the tape on the ribbon cable to tight and it pulls out very easily.
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Same, I know your pain
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Can you spot me a $20 btw
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