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The Acer Extensa 2509 features an Intel Celeron N2930 processor with Intel HD Graphics.

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My computer won't start

I tried to reboot it and every time a blue screen comes up with text at the bottom saying setup is starting but there is an error box in the middle of the page which says Windows could not collect information for [OSImage] since the specified image file [install.wim] does not exist.

Please Help

Répondre à cette question J'ai le même problème

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SIlly question. Is anything in the disk drive? It seems it may be trying to repair or re-install Windows. Try powering on the machine and holding SHIFT+F8 to see if you can get into troubleshooting options.

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⁸meu notebook não liga, a oito meses levei a um técnico ele disse que queimou a placa mãe, ele disse que trocou a placa mãe me ligou pedindo a senha isso é verdade, é agora aconteceu o mesmo problema,,,

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I have this problem too

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it seams that there is problem with OS and you have no backup in your HD so i guess you have to insert the disk and reinstall windows

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Showing window image only and diagnosing your pc

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wy laptop has been shutdown for a long time and now its wont powered on

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zukuto hughes sera éternellement reconnaissant.
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