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The second generation Moto X (marketed as moto X) is an Android smartphone developed by Motorola Mobility. Released on September 5, 2014, it is the successor to the original Moto X released in 2013. Model numbers XT1097, XT1096, XT1095, and XT 1093.

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Crashed phone vibrates when plugged but doesn't turn on

This is a weird story, it's even hard to explain so i will make a punctuated list with everything that happened, trying to be as much clear as i can:

1 - the phone crashed, screen broken, black and touch digitizer not working;

2 - the phone kept to stay powered on, so i was able to plug it to the pc and save all of my data;

3 - i opened it and magically the screen started to show something, like the 10 % of the screen was now working (the bottom part, near the unlocking shape), and that gave me the chance to check the sensors which were working, so that gave me the feeling that the phone wasn't broken completely, and just a screen replacement would have helped me fix it at 100%;

4 - unplugged the battery cable and kept to unmount it;

5 - after removing the screen frame, and tried back to turn it on, it didnt powered.

Ok this is the situation where i'm stucked on. Now these considerations:

If i plug the phone to the pc, it does get recognized by my device manager under the +Disk devices, as a "Android Android USB Device" (the doubling isn't a mistake). I can't access it, it tells me to insert the disk, even if it's plugged.

If i unplug the battery pin, and plug the phone to the pc, it starts trying to plug in (windows does the typical sound) and then unplug, then again it starts trying to plug, and unplug again... a cycle.. and while it tries to connect, a green led powers on, which turns off and turn on relatively to the cycle phases.

So, what the !&&* is happening? As the screen replacement of this exact model is very very very expensive, i dont know if changing the screen would fix it or if i would just waste my money, which i dont want.

If anybody could help me would be very appreciated.

Thanks in advance

Répondre à cette question J'ai le même problème

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I was wondering if anybody has this phone it would be helpful for me if he/she can umount it and try to power it on without the screen.. if it doesn't power on would be a great news for me :D



i just connect to pc and then press "vol - " (fastboot mode) and i just let them for two hours like that..after that just restart and simply charge


Currently operating on same generation Motorola. Similar situation, except unknown phone and found on sidewalk shattered all to s***. BUT, white LED flashed to show phone had t the power to turn on yet. Eventually drained the usb battery bank it was charging from, and no more white LED. Still nothing to indicate is alive, however, plugging it in activates the Taptic Engine, so it vibrates to indicate power as it usually would.

Haven’t had the opportunity to try the PC yet. But all appears normal with mine. Might get away with the screen


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Might help this. I am facing similar kind of issues. Only difference is mine phone was not crashed at all.

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Troubleshoot your battery charge

Plug in your phone with a working cable, charger, and outlet, then wait one minute.

  • If you see a battery icon, your phone is powered off and is charging. You can restart right away.
  • If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting.
  • If you don't see a battery icon or red light after you plug in your phone, the issue could be with your screen.

For more:

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Andrea sera éternellement reconnaissant.
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