Aller au contenu principal

BlackBerry's newest flagship that features a physical keyboard.

73 questions Voir tout

Phone won't turn on

My Blackberry Passport doesn't turn on for unknown reasons but if I connect the battery charger, red light turn on.

I need help, my phone still off.

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Indice 13
11 commentaires

Connect you passport via USB cable and check whether it detecting by the computer ?

par

I ended changing the battery but this phone is a traitor. Never in the life let the phone discharge the battery till the phone turn off because the board won't let charge the battery again.

You will only see is the red light turn on when you put the charger. That happened again with the new battery put this time I used a charger of my iPhone with the cable of the Passport and the phone turned on again, but that was a lucky. The battery charger that comes with the Passport is trash.

par

Hi, somehow my phone went from 99% to zero in one day when I wasn't even using it. Now I tried to turn it on and got dead "Red battery" symbol. SO I charged it for an hour or two but I'm worried, there are no LED lights to show it is charging, no green LED, no red LED. What has happened? I still can't switch it on.

par

I have same issue with my BlackBerry Passport, did your issue get resolved? please let me know

par

No I bought a new phone. The phone was two years old and probably designed to stop working after that!

par

Voir 6 commentaires en plus

Ajouter un commentaire

6 Réponses

Réponse la plus utile

i just had the problem, if you are not sure that it s charged let it charge few hours then keep holding the power bouton pressed on for 10 - 15 seconds then it is on again :)

sorry for my bad english

Cette réponse est-elle utile ?

Indice 9

18 commentaires:

I thought my phone was broken and pressing 15 seconds took care of the problem.

Thanks !!!

par

well your english is as good as to solve my problem. Thanks pal :)

par

i am facing same issue and i followed this method but still wont on!!!! what the problem else will be kindly help!!!!!!!!

par

Same issue with a KeyOne. Held it for 9 seconds and it started. Thanks.

par

Thank you so much, I was so stressed, my phone has been off for 2 days. Held the power button for 15 seconds and it finally switched on again.

par

Voir 13 commentaires en plus

Ajouter un commentaire

I had to get a friend to repair the charge socket on my BB passport. It charges now but I cant transfer data. He had to actually take it apart and resolder the tracks to charge socket. The socket is very lose, the USB plug does not fit snugly any more, I used it every day for two years after I bought it. Now we have USB c chargers for phone, hopefully they will last longer!

Cette réponse est-elle utile ?

Indice 1
Ajouter un commentaire

My BlackBerry passport just went off for no reason this morning I was confused,so I just hold on to the start bottling for like 10 seconds,it automatically came up am happy BlackBerry is the best

Cette réponse est-elle utile ?

Indice 0
Ajouter un commentaire

Mine is also dead. when plugged in I get one long LED then three short blinks, then two then the cycle repeats. At no time does the screen turn on. Anyone else have this issue ? It sadly looks terminal, but I thought I would ask just in case.

Cette réponse est-elle utile ?

Indice 0

4 commentaires:

Did you ever solve this issue? Mine has the same problem but I ditched it and went with Android. i'm now thinking it may be the battery.

par

Actually I had to reinstall BB10 and it came back up. I don't know the initial cause but I noticed my phone was hot when I completed the last call before it died. The one thing that it took me a while to find out was I HAD to install an OS version that was consistant with what was originally on it. You can no longer go back to a previous version as new security measures prevent this but there is no indication during the process of this so if your phone was at 10.3 you cannot go back to 10.1 or 10.2. Sadly even though it booted back up it suffered from the Emergency Calls Only issue so I was still dead in the water and stuck going to the KeyOne. an OK phone but not as smooth an OS as BB10 was.

par

after flashing my blackberry passport it wont come on again and all it show is the red led,i used AUTOLOAD STL100 for the flashing ,please help

par

Please my blackberry passport cannot on , it only indicates red lighting while charging and disappear for a while and won’t come up

par

Ajouter un commentaire

mine passport blinks 1 time then 6 more

holding power button for 10-15 sec does not do anything at all

I tried doing it with power + volume up and nothing

tried doing it with power + volume up and down still nothing

Event changed the battery on it with brand new battery and same exact thing

Im a tech and been for 14 years so i know my phones but blackberry with their blink codes are wack !

Cette réponse est-elle utile ?

Indice 0

1 commentaire:

Hi .. e1 my phone being the same .. if at all ur problem solves, plz mail me how to solve it .. thank u

prafulpu@gmail.com

par

Ajouter un commentaire

I'm actually in that predicament myself. Plugging it in gives me a red light for 10 seconds then it disappears while at the same time the screen is either blank or flickering. BlackBerry Link and autoloader don't do anything as they ask or try to reset the passport and it won't. Just revived a priv and it's the bees knees so I still have faith I'll fix this issue too.

Cette réponse est-elle utile ?

Indice 0

1 commentaire:

Also have a 100% success rate on a Google Frp removal so hit me up and I'll show you how.

par

Ajouter un commentaire

Ajouter une réponse

Mr Bennet sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 2

7 derniers jours : 11

30 derniers jours : 37

Total : 40,292