HP Envy 5530 paper jam

My HP Envy printer has a paper jam BUT not your usual kind of paper jam. It was caused by a non-standard size piece of paper.

ButI first went the route of following HP's guidance. So I took off the paper path cover as instructed but the paper wasn't to be seen there. It was only visible in the cartridge access area, but then just a sliver could be seen and it was far to small pull out (I couldn't even get to it with a tweezers.)

The only HP solution, or so they say, is now to bring it in for service but I feel that one of you might have a clue for me as to how to get the paper jam loosened.

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