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Comment réparer la PlayStation 4, console de jeux télévisés produite par Sony Computer Entertainements, également connue sous le nom de PS4. Annoncée le 20 février 2013 et lancée sur le marché le 15 novembre 2013.

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About update for ps4

The ps4 won't do anything says it needs a update of 3.11 or newer I've done this over an over with USB an I've tried internet it goes Thur all the steps an says it will be updated as soon as it restarts as soon as it restarts its bk as if I never did update I've done this for many days now an I've called support who had me try it in safe mode an it still doesn't work I nd to know how to fix this as my son uses it an is very ill most the time I just don't understand why a game system cost so much an you can't even update it

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If you're unable to get it to restore or update, then you may want to consider replacing the hard drive and then applying the update to the new hard drive. However, I only recommend this as a last resort option.

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I was able to restore by going in safe mode thanks

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Have you tried a factory reset? Maybe the current software has corrupted and needs to be wiped before it'll accept the update. I'd try that out first.

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How do you do that?

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https://www.playstation.com/en-us/suppor...

Scroll down the page until you see the heading that says:

Perform a New Installation of the System Software

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Thank you so much after reading your 1st comment I YouTube it an got it works perfectly now thank you so much for your help

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