It just goes to the white page with Blu in black. I can't get it to go into the boot up page either. One day I got a text message and it just froze up......
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Hard Reset steps:
Step 1: First turn off your BLU smartphone.
Step 2: Release any SIM card and SD card on your smartphone.
Step 3: Press and Hold Vol+ key and the Power key 10 seconds. when your smartphone’s is vibrated release all held key’s.
Step 4: After some time you got system recovery mode Use Vol – key select wipe data/factory reset and press Power key to confirm.
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