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This 'SHIELD Pro' Android TV console by Nvidia is a slightly enhanced version to the 'SHIELD' console released for sale on May 28th, 2015. It contains mostly the same internal hardwares as the original 'SHIELD' console with a much higher storage capacity of 500GB as compared to the 16GB of the standard 'SHIELD' device. The model number for the device is P2571.

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Cannot connect my Nvidia Shield TV to 2016 LG UH8500 4K TV?

Hi All,

I recently purchased a 60inch LG UH8500 series 4K UHD TV.

I have hooked up my Nvidia Shield TV to my new LG TV via HDMI. However, once I have turned on my Shield TV, all I can see is grey static on my TV screen? (see attached pic)

Block Image

Block Image

I have checked online & can confirm that my TV supports HDMI 2.0 with HDCP 2.2 and therefore able to support 4K content from 3rd party devices such as the Shield TV.

Has anyone else seen this issue on their 4K TV and know of a solution?

Thanks in advance for your help!

cheers

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5 solutions

Solution retenue

Hello All,

My issue was fixed with latest Shield TV Firmware update 3.2.

The new update should now be available for download & install on your Nvidia Shield TV.

Once you update the firmware, your LG TV should be able to detect the Shield TV on 4k 60hz resolution.

https://shield.nvidia.com/support/nvidia...

cheers

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I just solved this problem with my LG OLED TV & NVIDIA Shied. On my tv goto GENERAL, HDMI ULTRA HD Deep Color and set the HDMI port that the SHIELD is connected to to OFF.

par

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I have the exact same TV and problem!! Did you get it fixed??

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Same problem here as well.

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Ho lo stesso problema con la mia TV UE65KS8000, la shield viene rilevata ma non si vede nulla, sono andato al centro commerciale con la nvidia shield tv pro e l'ho provata su tutta la serie KS (7000, 8000, 9000) e non funziona con nessuna di queste. Provato con LG Oled 4k e funziona perfettamente in 4k 60hz. Sono disperato.

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Are parts interchangeable on this model? My screen broke but everything else works fine. Replacement screens are too much. Can I use these parts to repair another tv?

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Eugene Kee sera éternellement reconnaissant.
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