Rep: 37
4
1
hello, just recently, i noticed that my galaxy note 3 sensors are not working anymore.
i run the HWmoduletest (*#0*#) and found the sensors stopped. i have tried factory reset but it's not working. is this hardware issue by any chance? and so, is there any way to fix it??
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Rep: 37
4
1
restore system software via Samsung Kies or ODIN
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Mera phone A7 hai aur call karne par on off nahi hota hai jo ki kisi jig me tuch hone se off ho jana chahiye and vibrate nahi kata hai
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7 commentaires
Can you confirm that the screen does not go black during a call when you put the phone near your ear?
par Ben
Yup, the screen stay on when i put it near ear during call
and it's not only proximity sensor which not working but also every other sensors (except microphone)
par Ricky Hadinata
Have you tried restoring system software via Samsung Kies or ODIN with downloaded samsung firmware from sammobile website with the phone in download mode (make sure you get matching model number before downloading firmware of your phone)?
par Ben
dunno what is that, but will give it a try hahaha. anyway, is that gonna wipe my data??
par Ricky Hadinata
If you use ODIN to flash the system firmware onto your phone it won't wipe the data it will simply update your phone to the firmware you are putting on it.
But if you use Samsung Kies that will both update the system software and wipe the phone at the same time.
Here is an example download link for firmware from Sammobile website:
http://www.sammobile.com/firmwares/downl...
Instructions on how to flash the firmware are on every download page of each firmware on that website.
par Ben
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