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The Samsung Galaxy Tablet E 9.6 was announced June, 2015 and released on July 2015. When repairing this device, a few basic tools available from will be necessary. Samsung Galaxy Tab E 9.6 is available as 8GB or 16 GB versions, expandable by micro SD. It was sold in two colors: Pearl White and Metallic Black.

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Why won't the screen respond to touch?

The screen is on and looks fine but it doesn't respond even though I restarted the device 3 times.

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If you've already tried doing a hard reboot of your device by holding down the power button for at least 15 seconds then you're probably dealing with something a bit more sinister.

Here a couple possibilites:

1. An application (app) is crashing and causing your device to lock-up (for lack of a better term). When this happens you may have no choice but to completely clear your device hard drive and reload the operating system. This will require using the cable and connecting it to a PC.

2. Your touch screen may be malfunctioning, and will require replacement.

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Abdulaziz Alkhalaf sera éternellement reconnaissant.
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