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Xbox One Kinect. Included with the Xbox One. It has successfully sold over 23 million units around the world.

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Why does my connect keep switching on and off

My kinect keeps switching off and needs to be unplugged and replugged in for it to work. When I am on the kinect settings the camera keeps switching on and off. Any suggestions as to the problem?

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I have the same issue. Started about a month ago. Have to unplug and reconnect each time. Its a pain as I use cortana quite a bit.

par

Have you found a solution? my kinect is with the same problem, it is probably overheating, his fan does not turn on

par

For PC - check to see that the kinect audio input is enabled in sound settings, "Manage sound devices". This was causing the problem for me.

par

@thinkfastdev wow bro you just saved my streams! thank you!!! I was going crazy already trying to understand whats up))

par

I would suspect the three SMD electrolytic capacitors under the shield next to the cameras.

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So I've had this problem for about a year of the Kinect turning on and then off by itself. I looked on YouTube and found some videos where people took it apart and checked the thermal fuse in side so I decided to follow suit… the fuse was intact as I figured since it was still coming on at times. On one video somebody said to cut two of the wires on the 4-wire fan that cools the unit that way the fan would run continuously. I will admit I was hesitant to do this because it just feels weird cutting wires but to my surprise this worked! I have not had an issue for 3 days straight now…. The connect unit also feels much cooler to the touch now… if you decide to do this make sure you only cut the blue and yellow wire to the fan and make sure to leave the black and red wire intact

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Seems highly suspect... but hey, it worked. A couple of snips was all it took to restore voice command to our various streaming services. The Kinect no longer blinks on and off randomly. And the (now) continuous fan is quiet. That's a much much better outcome than spending any money whatsoever on what will soon be an obsolete system.

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It's because the thermal pads are not good anymore.

I strongly advise to just replace them (it's cheap), cutting the fan wire will only delay the issue because the thermal pads will get to a point where they don't do their job at all..

The thermal pads conduct the heat from the chips to the heat sink and prevent them from overheating, however they are not eternal, they last few years before you need to replace them.

you can use thermal paste, it's better but because some chips are small, it can be messy.

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Check that the fan is working correctly in the Kinect itself, it has its own fan and supply. They have a tendency to turn off, burn out, and sometimes (in my case) destroy the internal j11 thermal fuse.

Also your Kinect cable actually plugs into the back of your Kinect, it is super super tough to pull out , but give it a shove in and make sure it's well connected.

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Can you point me towards anything guiding through bypassing the j11 thermal fuse you reference?

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thanks that workt

par

if my kinect turns on and works for a few minutes, it can still be some problem in the thermal fuse ?

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No way. I pushed the plug in and it stayed on. I've had this problem for more than a year but just wasn't using the kinect much. Now trying to use it again and getting so frustrated. Hope that was all it was. I had also set a big fan blowing on the xbox because it was heating up a lot in the back where the kinect plugs in. So I'm not sure which thing did the trick but the plug that goes into the kinect did not seem loose at all so I pushed hard on it and right after that it stayed on.

Hopefully that was it or else I might have to look into the fan and fuse stuff.

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Posting this for people that was in my situation, if you are on windows and you know that your Kinect is not turning off and on due to overheating then it may be because you disabled the microphone on the Kinect because it has $@$*!& speakers. Once I enabled the microphone the Kinect started to stay on. I tried this after cutting the wires on the fan which turned out the be a waste of time.

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yoooooo my man you are right i went into windows to turn the mic permissions on and it work thanks for posting this and i did not know it had speakers

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Could be a power related failure by the sounds of it either the cord or the supply itself. Had an issue similar to this on a pc. Had to replace the power supply to fix it. If you know someone with a connect like yours, you can try to swap the power supply and see if that gets it working correctly. Could even go to a local gaming store that sells used parts and pick one up on the cheap just to test it.

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So would the fan issue not mean that it would only start cutting out when it starts getting warm/hot? Mine cuts out as soon as i start from a cold boot.

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Hello,

If the fan on the Kinect is not turning on at all, the Kinect is overheating and turning itself off. It is possible you may just need to add fresh solder to the fan connector on the PCB. I didn’t want to cut the wires and I found another post from a user mentioning this. I used a fine tip soldering iron and added some solder to each of the four connections and that’s was it, the fan is turning on now.

Here’s the post. I don’t want take the credit just spread the word. Good luck for anyone reading this.

Where to buy replacement fan for Xbox one Kinect

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It's because the thermal pads are not good anymore.
I strongly advise to just replace them (it's cheap), cutting the fan wire will only delay the issue because the thermal pads will get to a point where they don't do their job at all..

The thermal pads conduct the heat from the chips to the heat sink and prevent them from overheating, however they are not eternal, they last few years before you need to replace them.

you can use thermal paste, it's better but because some chips are small, it can be messy.

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Hi, a question, do the thermal pads wear out faster if the kinect is used vs. if it's stored? What are best conditions to store the kinect?

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Yes it will wear out faster, but because it's cheap and easy to replace I wouldn't worry about that.

I would say it's better to store it in a dry place.

par

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