Why can't I hear any sound when I make calls?
When I make calls the phone shows that I am calling someone, but I can't hear anything.
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If you can’t hear any sound during a call, try turning up the volume setting using the power button on the side of the phone. If that doesn’t work, it’s probably a mechanical problem. See our repair guidefor replacing the earpiece speaker on a Nokia Lumia 830.
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Before you trying repairing anything, take a look at the earpiece speaker at the top of the screen. Sometimes oil and dead skin can build up a small layer covering up the speaker grate. Try taking a Q-Tip [preferably dipped in an strong alcohol solution] and cleaning the grate. Try not to press too hard, but that might help. If not, then I'd follow Adam's advise and replace the speaker.
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Sometimes it related with coverage, do you have good reception of gsm signals? Have also tried another sim? Maybe the number you tried to call isn't there anymore?
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