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7" RCA tablet released in 2014, identified by model number RCT6773W22.

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cannot reset my tablet to factory default

I forgot my pin and even after resetting the tablet to factory default, the system is still asking for my email and password. It will not take my credential, even though it is correct.

Répondu ! View the answer J'ai le même problème

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Last step : set up as new device. Do not restore from saved info. I just did all of your steps and was a complete success. Thank you!!!

par

I have done this like 6 times and it still won't work

par

My daughter put an emoji pattern on hers and can't remember it

par

Am same issues can't reset mine

par

Ok ive tried to reset and it's not working my son a password but he forgot it now we can't even get in we've tried to reset password but can't. It's asking for a usb I but my usb but it's saying there's an error. Can anyone help me ?

par

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Fix Kits pour Android

Remplacer l'écran ou la batterie est à portée de kit !

Acheter maintenant

Fix Kits pour Android

Remplacer l'écran ou la batterie est à portée de kit !

Acheter maintenant

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@zahrahoda, Zahra Hoda , Make sure your device is charged before attempting reset and then powered off. Here are the instructions from the 1st link at the bottom, telling how to factory reset your device properly, link #2 is a video showing procedure. You can try this, hopefully it will solve your issue. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

Follow the detailed instructions below on how to completely reset your RCA Android 7 Voyager (RCT6773W22) tablet.

Step 1. With your tablet off, press and hold the volume up (+) button and power button until you see the RCA splash screen with Nipper and Chipper. Release both buttons to reveal the Android bot on his back with a caution symbol above him.

Step 2. A new screen will appear asking you to use your volume up/down keys to move and the power button to select.

Step 3. Use the volume down (-) button to highlight "wipe data/factory reset." Once highlighted, select using the power button.

Step 4. A new screen will appear asking you to confirm your selection. Use your volume down (-) button to highlight "Yes -- delete all user data." Press the power button to select once highlighted.

Step 5. Once the tablet is finished wiping data, you may press the power button to select "reboot system now." This will restart your tablet.

Step 6. The system will begin to reboot and once again display the RCA logo with Nipper and Chipper. The next "Welcome" screen will prompt you to select your language of choice. Scroll through the options using your finger and press start when finished. Congratulations, you have successfully reset your RCA 7 Voyager tablet.

http://wmp3.xyz/mp3/how-to-access-your-r...

https://www.youtube.com/watch?v=cp4IvkIA...

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Ive got throught the steps now lets see if these instructions have been a success. So far so good.

par

I've done everything you said and my tablet still won't reset! It keeps asking me for my previous emails and passwords. The reason I want to reset is because I cannot remember my passwords! I want to use new passwords...UGH! I.ve done the steps you outline at least 6+X and nothing!!

par

same here ugh.............!!!! what now?

par

thank u soooooo much

par

If you don't remember your password, create a new Gmail account on a different device. Sign in with the new account.

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I learned from googling google that the gmail.com sign on will be removed if not used in the last nine months. The device may recognize the e-mail address but the server side of account is no longer there. I have a device that recognizes the email but won't sync with the server. The server side being deleted after nine months of not being used is deleted.

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Now what can I do, locked out email it was very odd account.

par

I tried the power and volume button up and I did not see any icon the only thing that popped up was Viking 2 then it went to the login screen and and ask for a password to open it up I need help please

par

I just tried it to and it did nonthin

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I just followed the instructions and it did not work

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If you don't remember your google password, the issue is not with your tablet. If you followed the steps above, your tablet is reset. You have to go to google.com & click forgot password. Once youve gotten your new password, then you can continue on with your tablet set up.

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No it still would not let me log on with the new password. It said that there was an unknown error.

par

Nevermind I got a notification when trying to sign in after I had changed my password to wait 24 hours from last password change. I waited, logged in and it worked!!!

par

ok ive been trying to reset my password but google wont do it

par

Thanks it actually works

par

it didn´t work for me

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I found the solution under a different question.

Thank you wrightbethany18!! (I changed it a bit to explain clearer)

After doing the above factory reset, it wants you to sign in as the original owner. This is a workaround. Go to settings and add user. Here's how:

When it asks for Google email:

type a bunch of letters, press and hold to copy> choose assist> type or say settings> (in the settings menu) select add user> add YOUR Google email info.

It will take a few minutes to set up your new profile.

The original owner's profile is still there, but the tablet is completely usable. I haven't figured out how to remove it yet.

I hope this works for you too!!

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There is a good thing but I don't even have that option

par

I did the factory reset and i typed in a bunch of letters held down the copy i clicked assist but where im confused at is after i press assist how do i get to setting? I dont have no voice command is that what you used was voice command? I still do not know how to get passed the original owners account? If anyone can help me please email me at deaconandsophia2015@gmail.com thanks!

par

I am in same boat please email me how if u figure it out dawnbuterakos@yahoo.com

par

Can some one email me on what to do I factory reset my RCA tablet because it was my moms she passed on so I knew the original email but not password so once I reset it it says cannot sign in on your accounts.google.com - I even changed the passwords to both google account so I’m stuck on the page can’t sign in and how do I get off that page I even did another factory reset- now what ?? HELP

par

I tried to add a new user but it kept switching back to owner. does anyone know how to fix that?

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None of these ideas work my tablet does not

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What do you do if you got a tablet from a yard sale and had to factory reset it? I don't have the previous owners Gmail info. Can I use my own Gmail info?

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Did you ever figure out how to get around owner info? I have the same problem

par

Me too need help

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If u figured it out please email dawnbuterakos@yahoo.com thank u in advance

par

How do I get pass the page I’m stuck on saying that ,can’t sign in to accounts.google.com-I even factory reset 3 times and changed my passwords and still can’t get off that page I’m just stuck there with that darn message when I know my info is correct

par

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Nothing worked sorry.

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I tried the add user but it says switching to new user and then it says switching to owner and it goes back and I'm stuck again… please someone help! Email me @jcjzj51980@gmail.com

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I just bought my tablet and it wont go pass the voyager 3 loading screen. What do i do?

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I got problem with my polaroid tab ptab7xc got it in yard sale forgot the passcode.. it will not do a hard reset. Please help Thanks

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I factory reset my tablet and put my email in and now it's saying can't connect to Google.. please help

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I want to reset completely and asks for last email synced to device but I want to change settings for my daughter so she isn't stuck with YouTube kids and I cant figure it

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I need to reset my tablet but it won’t let me and I’ve done everything it said to do and it still asked for the email n password that was used for this Device

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What do i do it says there is no command and i don´t have a sd card what should i do

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Zahra Hoda sera éternellement reconnaissant.
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