Rep: 1
1
I am just trying to save my videos, pics, and contacts before buying a new phone. Does anyone know if that's possible somehow internally? This model doesn't have a removable battery (not suggested to remove it). I just want to save the thousands of pics and videos I have before dumping it. I've tried pushing aggressively, shot canned air in it, etc...nothing.
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Rep: 351
3
2
Hi There,
You might have damaged the charging port. Try changing the charging port or repair. "I am assuming computer also doesn't recognize".
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I am trying to save all the videos and pics before switching the number. Do you know if the port can be fixed without losing everything? They can't give me a definite answer over the phone at Metro..
par LAURIE VAUGHN