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The Western Digital My Passport Ultra is a USB 3.0 portable storage device with capacities from 500 GB up to 2 TB.

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Passport won't display a drive letter on XP computer

My Passport won't show drive number or connect on XP Home computers,

but works just fine on windows 7 and windows 10

Disk management on XP Home will not let me assign a drive number,

all selections are Grayed Out.

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Has the drive ever worked with any of your XP systems?

par

No I tried 4 other xp home computers , none of them will connect, I can see the disk in disk management but can not do anything with it.

par

Have you installed the SES drivers?

par

YES success! I downloaded the WD Drive Utilities for Windows

and followed the install and now it assigns a drive number and connects.

I did this on 2 XP machines with success on both.

I really appreciate the help!

par

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1 solution

As per mine and @avanteguarde follow up comments, it would seem that it's a driver issue remember XP is old AF at this point and native driver support for new devices has stopped. You will need to manually download the drivers yourself from WD website.

Let me know if this fixes your issue.

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Tony Hooyer sera éternellement reconnaissant.
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