What it the part in the picture
Hi
I want to fix my Anker PowerCore 13000 can any one help me and tell me wat it is ?
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Hi Fadi, Its an obvious Fire Hazard. I would call Anker and ask for a replacement. They may want the old one back, but thats what i would do as a former Firefighter. Im sure they will help you out, even if you have to buy another one, it is peace of mind. It does have an 18 month warranty. Something caused it to fry. Hope this helps. Please let me know, Thanks, John
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Thank you yes Anker did ask me to return it but it will cost me to return it so i bought a new one and cut the old one battery but i want to learn from it
Good, glad you bought a new one. Using a non-certified cord could cause it to fry. they state on their web site to use the OEM cord or one that is MFi certified. Im not saying you used the wrong cord, just an FYI for future. Good luck with the new one.
