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Acer's 15.6 inch E5-571 series laptop manufactured in 2014.

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My Laptop won't turn on

My device is no longer starting! When I plug the charger to the device the orange light appears naturally. But when i press the power button, the blue light goes on for a second and then the blue and orange lights goes out together. I thought the problem was with the Ram card , so I installed another card and changed their place but also no result!

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This could be an host of issues any one of which can cause this so lets start with the basic. remove the laptop battery and disconnect the power then hold down the power button for 60 seconds. then reinstall the battery and plug in the power and boot the laptop. if it works it was a case of static discharge if there is no joy lets move on to the ram . Remove one stick of ram and try to boot the laptop if it doesnt boot then move that stick to a different dimm slot. and try to boot again if the laptop boots it means one stick of ram was bad if not then switch out and test with the other stick keep trying until you have tried each dimm in each slot . If you have no joy then we move on to the APU. try pluging in an external monitor. If it works then your LCD screen is bad and will need to be replaced if it doesn't work then the issue is probably with the GPU

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Thanks for your reply,

Unfortunately, I followed your tips but it didn't work.

I think the problem is in one of the circuits. I took him to a maintenance worker and I'll see what he'll say.


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just take off the battery and push the power button for 5 seconds then put it back and let the charge for about 4 hours maybe he start again

good luck

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It doesn't work, the problem is in the circuits I think.



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1. try to do cycle power.

2. if this not working. try to discharged (unplug the batt connector from the motherboard)

. and plug it back after a few seconds .

it works for me long time ago.

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Mohammed Ed sera éternellement reconnaissant.
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