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The first of the new generation Nokia devices – the first with a 1080p screen, the first with a quad-core Krait processor

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Lumia 1520 Turn off and Never Boot again

Hi

I had a problem with my Lumia 1520. The battery was almost fully charged, I was over the phone talking while it is on car charger. Suddenly the phone turned off and never turned on no matter what I did. Tried leaving it on charger all night, tried the Windows recovery tool but it did not recognize it, tried resetting the phone, but nothing, the phone is a brick!!

Is it the battery or something else? since I have changed the battery a couple of months ago

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@faisalss first try a hardware reset. The hardware reset does not reset the Windows Live ID or remove any of your data. Because you cannot remove the battery to reset the phone, the phone has a special electronic circuit which cuts the phone power when either one of the following hardware reset options is performed.

Option 1:

To perform the hardware reset, press and hold the Volume down and Power keys at the same time for about 10-15 seconds until a short vibration is felt. The phone should restart by itself.

Option 2:

To perform the hardware reset, press and hold the Power key for about 10-15 seconds until a short vibration is felt. The phone should restart by itself.

After that you can try a OS reset. This procedure erases all your data.

Make sure the phone is turned Off.

1. Press and hold the power key

2. Phone vibrates (release the power key)

3. Press and hold the volume down key

4. Exclamation mark is shown on the screen (release the volume down key)

Input the following key combination:

1. Volume up

2. Volume down

3. Power

4. Volume down

The phone should reset and boot up. If it does not you are having some failed hardware. I'd start with a new battery. Take a look at this teardown Démontage du Nokia Lumia 1520 and determine if you want to go that route.

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Faisal sera éternellement reconnaissant.
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