Réparez vos affaires Communauté Boutique

Sorti le 19 septembre 2014, cet iPhone avec un écran de 4,7 pouces est une version plus petite de l'iPhone 6 Plus. Identifiables par les numéros de modèle A1549, A1586, et A1589.

4994 questions Voir tout

Options

Full memory, won't turn on after soft reset

So, I got an iPhone 6 today, running very oddly. I soft reset it and now it will not boot all the way. Stays on the apple logo for a while, then shuts off all of a sudden.

No internal damage, new lightning cable didn't help.

Owner then mentioned that it was about 100% full with data/apps and photos.

Any way to restore the iPhone with data intact? Or to backup the data before restoring? I'm downloading the correct ecto ios versions now to give it a go.

Répondu ! Afficher la réponse J'ai le même problème

Cette question est-elle utile ?

Oui Non
Indice 3
Ajouter un commentaire

3 Réponses

Filtrer par :
Les plus utiles Les plus récentes Les plus ancien(ne)s
Solution retenue

Options

Yeah..I mean if you can connect it to iTunes? Then you can back it up. Save the data, do a restore to the backup. With that being said, when you back it up, it'll have all the contacts and pictures and what not. But it won't have the non essential apps. So the phone will work. But the customer is going to download more things, and this will happen again. They really should get a new phone with more memory, to be able to handle all the data they're using

Cette réponse est-elle utile ?

Oui Non
Indice 1

14 commentaires:

I can only connect it to iTunes in recovery mode though as it will not boot up all the way

par

Ruh roh. That means corrupted data, and you'll have to do a restore. And whatever hasn't been saved is lost. I've been promoting awareness with my customers to just pay the 99 cents a month for iCloud storage. It saves in times like this

par

Alright, thanks for the heads up. Bummer to hear! Any recommendations for a program to potentially get any of that data back? Or is the encryption going to kill that possiblity?

par

Have you ever tried 3utools.com? It's possible you could soft boot it. But you'll need to know which version of iOS you have

par

I just got 3utools today. Upgrading to ISO 11.0.3 seemed to clear things up. The clients whatsapp disappeared though. Kinda odd. A few gigs free now. I grabbed a backup and will have them delete about 1k of photos or just iCloud them.

par

Voir 9 commentaires en plus

Ajouter un commentaire

Options

Reiboot software alow to leave stuck boot without restore iOS, you should try it

Cette réponse est-elle utile ?

Oui Non
Indice 0
Ajouter un commentaire

Options

Joseph Hughes:

Were you getting an itunes (9) error when you tried to boot up thru itunes?

My iphone 6s, got completely full, and I am getting iTunes error(9), on attempt to update ios thru itunes.

so far people have said error(9) has poor data recovery rate, so they were hesitant to troubleshoot my phone.

Thank you.

Cette réponse est-elle utile ?

Oui Non
Indice 0

1 commentaire:

Error 9 is generally an issue with the NAND, like a bad power line or something. It could potentially be a bad NAND itself (NAND is the memory chip, basically the hard drive for your iPhone)

I would ask a local technician that is competent in micro-soldering and iphones on a component level to verify all NAND power lines are good to go, no missing voltages or such, before calling it quits :( There is a pretty high possibility that the NAND its self is the problem meaning no data recovery is available.

par

Ajouter un commentaire

Ajouter une réponse

Joseph Hughes sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 0

7 derniers jours : 2

30 derniers jours : 10

Total : 29,190