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La version 2016 de la série d'ordinateurs portables Apple destinés aux professionnels. Dispose d'un écran Retina de 15 pouces, d'une résolution de 2880 sur 1800 pouces, processeur quad-core Intel Core i7, 256 Go / 512 Go /1 To / 2 To en options de stockage, RAM de 16 Go et un clavier équipé deTouch Bar. Sorti en novembre 2016. Numéro de modèle A1707.

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What is the issue? Will I need a new screen and is it covered?

I'm attaching a few pictures below, please read all the information and view the pictures, I really need some advice. Your time and help is really appreciated.

 

Picture 1: https://imgur.com/a/piZjz

Picture 2: https://imgur.com/a/ULV0s

Picture 3: https://imgur.com/a/WFdcD

 

Ok, so earlier, I closed my device and opened it again and all these coloured lines were over my screen. Initially I thought, shoot, I must've closed something in there, but when I closed down my computer, there was no visual damage, at all. I therefore thought it must've been a something loose with the GPU/CPU, I tried running tests but couldn't see the results. Sometimes when I was doing a test, the screen would go black and the coloured lines and dot in the middle would remain. (Picture 2/3). When booting, there is a background but it goes black when I login as shown in Picture 1 and 2 respectively. What do you think the problem is? I'm pretty sure this isn't accidental damage and rather a fault with the computer. Do you think it will be covered by warranty? Thanks for anyone's help.

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If you have Apple's AppleCare + service contract it would be covered (review your contract). If not this will be an expensive repair. This is such a new system finding parts will be difficult and expensive.

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Do you have an estimate for how much apple will try to charge me? I'm in the UK, btw.

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At least 500 quids

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Solution retenue

Your display appears to have impact damage. upper mid screen.

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John Hamp sera éternellement reconnaissant.
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