I had this problem and looked at multiple sites. When none of their sugesttions worked, I tried my own solution. I opened up a new package (10 film cards) and at the very top or bottom, Idr, is a blue card with a barcode. When your loading the film into your camera, lay down the blue bar code FIRST and make sure the actual barcode is touching the inside of the camera. Blank side up. Then load the rest of your film. When you turn the camer back on, it will scan the barcode. I tried printing and my camera turned off. Then I tried printing a second time and the picture came out with color. Hazahhhh. I think the camer turning off just happens to mine occasionally.Hope this works for you too
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