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Repair and disassembly guides for Epson printer. The company was founded in 1942 as Daiwa Kogyo, Ltd., but merged with another company in 1959 to create Suwa Seikosha Co., Ltd.

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Why does my printer keep saying offline?

My Epson Workforce 545 is connecting to our home network through our wifi, with an IP address.

The printer works beautiful, except for when it isn't used for a couple days, which it will say "Offline". Troubleshooting in Windows 10 just says it's not powered on, but it clearly is. When I check the network status on the printer, it says still connected. I'm unable to ping it when it says offline.

Sometimes rebooting the router will cause it to come back, but usually I have to remove the printer completely, and re-add it manually using the IP Address. It doesn't come up as an addable device for some reason, which is the reason for manually adding it.

One possible fix I found said to go to the port configuration and disable SNMP. (SNMP Fix Tutorial)However, when I click on "Configure Port...", I get an error. Also, the port name is very odd looking.

I have a picture of the error located here = Port error

Is there something I can do to resolve this that I'm not aware of?

Update (01/15/2018)

Thank you for the response. It makes complete sense.

So I deleted the printer, and re-added it using the hostname instead of the IP address. I have the epson software already installed, and it says all drivers are up to date. When I try to run the Epson Event Manager, with the printer added, it says

Block Image

And I still get the following error when I try to configure the port =

Block Image

I will let you know if/when it goes offline again.

This issue started before I ever started using the IP address to add it.

Thank you again for responding.

Répondu ! Afficher la réponse J'ai le même problème

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7 commentaires

You replied with a fix that seemed to work but the fix is nowhere to be found

par

It's down below, past the ad (natch) its in bright green, and it WORKED for me (so far).

par

I Am Ella and am here to assist you regarding the HP printer setup on your flexible timing. Are you interested in setup an HP printer- tap the link https://123hpcom.ca/, or use our toll-free number to get in touch with us instantly.

par

Most of the cases it may occur due to a lack of internet. If still the problem could not be solved by following the basic solutions, follow these important methods

Set Epson Printer A The Default Printer

Update Drivers

Look here https://silicophilic.com/epson-printer-o... to get the solutions in detail.

par

The Epson WiFi connection is sh1t. It rarely connects to the best WiFi router and when it does, it forgets the settings when you reboot the printer wtf ffs what a load of sh1t. As for the PC software, for the thrice be $@$*!&%& shroud of Lazarus, what a load of b0ll0x!

par

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This "offline" error occurs because you are using the IP address directly and not the network name of it (usually EPSONXXXXXX). There is a "DHCP Lease" that expires every so often. This lease tells the network to assign a specific IP address to the printer until the lease expires, then the IP can change, and in your case, it looks like it does frequently.

I would suggest deleting the epson from the computer, trying to download the latest driver, an run the network configuration again. Make sure the Epson Event Manager is installed, so your computer can communicate with the printer. Allow it through your computer's firewall.

Physically on the printer, one of the network menus will show you that the printer has a name of "EPSONXXXXXX". Use this instead of the IP address if possible.

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5 commentaires:

I spent 90 mins with Epson support and they didn't figure it out......wow, thank YOU SO MUCH!!!

par

I use a static IP address for the printer. It should not make a difference if the DHCP lease expires. still experience the disconnects every so often. Powering the printer off and on resolves the issue.

par

Same here - as this has become extremely stressful & a pain in the ***!

It actually almost made me want to RETURN this printer! We have the Epson ET-2760 version & it does the EXACT SAME thing; every 2-6 hours... literally we use it every day and so every morning I must re-enter the password to our internet connection using the arrows on the LCD screen--- it's had me in despair & desperation in moments of high stress when needing an immediate printed invoice etc!

I was 3 steps to returning this to Sams Club - GRATEFUL to find someone else whom has had this EXACT issue & a solvable fix!

Not sure how easy the fix is; however better than returning the item I HOPE!

We shall see if this works for us!

Thanks again.

par

I get this problem too - never buying an Epson again

par

How do you do this when all you have is an iphone?

par

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You can easily fix the Epson printer offline issue. All you need to follow the instructions to fix the problem.

  1. Be sure, your printer is connected from internet. Your printer and computer should be connected from the same network. if you find them on different network. Just go ahead and make them connected from the same network.
  2. Let’s power cycle your printer and computer and then try to print.
  3. If you still get the offline error. you should go ahead and remove the driver from your computer. and reinstall the printer with the fresh settings.

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3 commentaires:

You should not have to power it off and on. You should not have to constantly reinstall the printer. That's exactly the problem we are trying to fix.

par

this is the dumbest solution on the internet.

par

So your solution is to constantly restart the printer, which is what we already have to do and are complaining about? No more Epson printers, ever.

par

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Most of the users at some point face ‘offline’ mistake while using printer. In this writeup we have addressed the issue of ‘Why Epson printer says offline’. We have further explained the solutions to this offline problems in a very simplified way.

These are some of the common reason why Epson printer Goes offline:

  • If your Epson printer is showing an offline message, it means that there is some connectivity problem  between the Epson printer and PC
  • Epson printer cannot communicate with the computers due to some hardware or software related issues.
  • Stopped or slow ‘Spooler’ service might make your printer go Offline.
  • Incorrect printer settings where your printer is not  selected as “Default Printer” may make your printer go offline.
  • Outdated printer driver may prevent your printer from functioning.

There are several measures discussed in the below section which can solve your question of “Why my Epson printer keeps going offline”.

Uncheck 'use printer offline' option-

Steps to Change Epson Printer From ‘Offline’ To ‘Online’ In Windows 10

  • Reboot the Epson printer and give a minute to finish booting.
  • Make sure that the Epson printer is plugged in to the computer and also check if it has network connectivity.
  • Log on to your computer using a local administrator account.
  • Go the the start menu and Open Run Dialog  box and type Control panel.
  • Then Click on the ‘Devices and Printers’. Now printers list will displayed.
  • Right-click on your Epson printer and select “See What’s Printing”.
  • Click on printer and remove the check mark from “Use Printer Offline”. Now the EPSON printer is set to be online.

After Finish these steps Epson Printer offline problem Will fix now and get back online now.

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I spent all day trying to print from my mobile and getting printer not ready message. Checked IPS Mac addresses router settings pulling my hair out but was on a mission. What an idiot I am it turns out my VPN was on. Disconnected it and everything fine again.

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Thank you for the heads up. It wasn't registering that the VPN could block access.

par

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I tried everything suggested on all these boards and FINALLY solved my epson wf 3620 always losing connection to my wifi after 2 days. I called my tech support at my internet provider and mentioned to him what was happening. He took a look at my modem remotely and saw that my 2.4 and 5g were bouncing back and forth between the two trying to make one connection because ,my two computers were logging in at 5g because I selected that rate, whereas the printer can only connect at 2.4, so he adjusted the setting in the modem to create both a 5g and a 2.4g out to the internet so my computers use the 5g and printer the 2.4. I HAVEN’T HAD A PROBLEM SINCE, plus streaming movies has eliminated buffering issues almost 100%. I hope this helps.

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4 commentaires:

By George I think that's it, thanks

par

After reading this, I checked my wifi rate. It was at the 2-4 ghz signal. I deleted the printer from both Windows 10 PC and MAC pro, added the printers, and both were able to print. My printer is an Epson ET 4550

par

Separating out the 2.4 and 5 Ghz bands on my WIFI router finally fixed it for me! Now my Epson stays connected on the 2.4 Ghz band without dropping.

par

Wow thank you so much for sharing your solution!! Been dealing with this for so long i get nauseated at the thought of having to print. Thanks to all the people who posted!

par

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Try this, like on the screenshot its a WSD, click on “add port”, then chose standard TCP/IP port and add him with his IP Address. After that select the new created port”192.168. x. x” and choose, configure port… and disable SNMP protocol.

Worked for me

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How do you fix a printer that is offline?

Troubleshooting offline printer problems in Windows

Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device.

Unplug and restart your printer.

Set your printer as the default printer.

Clear the print queue.

Reset the service that manages the printing queue.

Regards,

Willjoe

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You can use the Epson printers for various printing jobs. Most of the time, users can easily handle all their features, but sometimes it shows the Epson printer offline. It shows there is a communication problem with the PC and device and cannot receive the print job. You cannot give new commands, and it doesn’t process them. We must stop the print jobs.

Reasons for Epson Printer Offline

There are multiple reasons for the Epson printer offline. Most of the time, these are the primary causes of the current errors.

  • There are jammed papers in the printer
  • The issue with the cable or connection
  • Using outdated printer firmware
  • You don’t select your Epson printer as the default printer
  • Many more.

After this, it becomes essential for us to fix the Epson printer offline quickly.

Methods to Fix Epson Printer Offline

You can check these methods to solve the issue properly. Here we can check the effective ways to fix the error.


Uncheck the 'Use Printer Offline' Option

  • You can reboot the Epson printer and wait for a few minutes to complete the process.
  • You will need to make sure that the Epson printer is plugged into the computer.
  • It is also crucial to check to see whether you connect it to the network.
  • Here you can use the local administrator and log on to your PC.
  • You can go to the start menu.
  • Now you open a Run dialog box and type the control panel.
  • Here you can again click on Devices and Printers.
  • You can see the printer list
  • Now you can right-click on Epson printer and choose “See What’s Printing”.
  • You can remove the check mark from the box next to "Use Printer Offline" by clicking on the printer.
  • It is now possible to set up the Epson printer to be online.

You can now check whether the Epson printer offline is fixed or not

Set Epson Printer as Default Printer

It is very common for Epson printers offline because they are different from the default printer on Windows. In many cases, your Epson printer goes offline because it’s not set as the default printer on the Windows system. Follow these steps to set your Epson printer as your default printer:

  • You can open the Run Dialog Box from the Windows Search
  • Here, you can type “control” and press Enter.
  • Open the next window and click on Devices and Printers.
  • When looking at the next printer list window, select the printer you want to use, and right-click on it.
  • It is vital to make ensure that there is a checkmark next to the option that says ‘Set as default printer’.
  • You can see the green check mark on the printer icon.

Update Printer Driver

Your printer cannot print if the printer drivers are outdated or corrupted. It is possible to resolve this issue simply by updating or reinstalling the drivers on your computer. The process of updating the printer driver is simple and quick. You can also reinstall eh printer drivers with these steps:

  • Go to the start menu and open the ‘Control Panel’.
  • Here, you can open the add or remove the program option.
  • Now you can do the right click on the Epson printer driver.
  • After this, you can click on uninstall option from the given menu. You can remove your printer.
  • Go to Devices and printer.
  • You can tap on Add printer option.
  • Now you can click on ‘Add a network, wireless, or Bluetooth printer’ on the next display window.
  • Here you can enter your printer model and install the latest software in Windows.
  • It is also crucial to restart the system.

You can also check whether the Epson printer offline is fixed or not. It is also imperative for users to follow all steps accurately.

Sum Up

You can use the above methods to fix the Epson printer offline. It is important to install your printer properly and use quality ink cartridges. It is also necessary to follow each step effectively.

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1 commentaire:

I have an Epson St-M3000. It loses it's wired network connection after about 30 minutes. I must press the button on the printer to re-initialize the connection. This is unworkable in a school environment. My HP, Canon and Ricoh printers never lose connection to the network.

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No methods listed here fix the ST-M3000 model from disconnecting to a wired network.

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