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Repair guides and support for the Galaxy E7, an Android smartphone released by Samsung in early 2015. Features a 5.5" Super AMOLED 720 x 1280 display, a quad-core 1.2 GHz Snapdragon 410 CPU, and 2 GB of RAM.

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Why won't my phone turn on?

I turned off my phone at 66% because my class had started. After class I wanted to check my phone but it wouldn't turn on. I took out the battery and pressed the power button to "drain the phone" but that didn't work. I then charged for about 10 min. and it still will not turn on. What is the problem?

Update:

I think the phone is on, but the screen won't work. If I get a phone call are a text message my phone will alert me, but I can't turn on the screen.

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Aubriel Jensen possibly a failed display. you want to first charge it longer than 10min. If you have no results after having let it properly charge, I suggest you try a hard reset but do not reset it

Turn off your phone completely. (Press the power button for few seconds and tab on Power Off)

Press and Hold Home + Volume Up + Power keys together at the same time about 10 seconds.

As soon as you get into the Android system recovery mode, go to wipe data/factory reset using the volume down button and select it with the power button.

When asked to confirm “Confirm wipe of all user data?”. Select NO

Select reboot system now.

If your phone did not show anything on when you tried to reset, consider replacing the display.

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it worked...thanks

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Try TESTING a different charger. If it works with a different charger, then you need a new charger.

Or Go to a service center and replace the charging panel

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I tried it.... It didn't work

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did not work

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Aubriel Jensen sera éternellement reconnaissant.
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