Aller au contenu principal

Le Galaxy S7 Edge est la variante avec écran incurvé du téléphone Samsung phare de l'année 2016, le Galaxy 7. Annoncé en février 2016 et mis sur le marché le 11 mars. Modèle SM-G935.

369 questions Voir tout

Camera Unknown error when picture taken

Hi,

Got a confusing issue with the rear camera on a galaxy s7 edge.

This is a new flash of the OS

Nothing has been installed on the device as yet.

I can take pictures with the front camera no problems. . On the rear camera I can view what it's looking at and it will focus too but when I've taken a picture it comes up with an unknown error then the phone restarts.

I've reflashed the firmware for this model as well as clearing the cache.

Could this be a camera issue?

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Indice 1
1 commentaire

I've tried a new camera and it saying warning. Unknown error but it doesn't restart

par

Ajouter un commentaire

2 Réponses

Réponse la plus utile

Do you have microSD card inserted? Maybe it's trying to write to the memory card but fails because it may be faulty?

Cette réponse est-elle utile ?

Indice 1

1 commentaire:

No, no SS card at all

par

Ajouter un commentaire

I had this problem on a couple different S7 devices in my shop. Almost always after a device wipe. I tried a lot of aftermarket replacements and none of them worked. What DID work was replacing the rear camera with one from another S7 I got that was run over by a truck so they actually just donated it to my shop after I recovered data.

I searched a lot around on troubleshooting resources and kept ending up with it being a firmware issue with the camera itself

Cette réponse est-elle utile ?

Indice 0

3 commentaires:

I tried a new camera today from my supplier and it still the same.

Very odd

par

Yeah, those cameras have given me quote a few issues, like I said if you can find a trashed S7 maybe try that camera?

par

i have the same problem, camera unknown error hp restart. When i send my S7 edge to Samsung Service Centre, they said, its the motherboard problem and i have to replace it.

par

Ajouter un commentaire

Ajouter une réponse

Jaymie sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 0

7 derniers jours : 1

30 derniers jours : 2

Total : 1,196