2 No display on my machine after 2 previous repairs.
My machine is still under warranty.
I've had 2 previous repairs from their authorised repairers.
1st repair: *trackpad stopped working*
Replaced: Trackpad, Trackpad Mylar, Trackpad cable, FPC and battery.
I sent this back as the trackpad wasn't seated properly, and a key on the keyboard didnt work.
2nd repair: *trackpad not seated right, and key not working*
Replaced: MAINBOARD and Battery? *AGAIN*?
Now the machine is powering on (lights come on, fans are on, but no display. Neither on external).
MSI Won't accept a return / replacement or refund as they say it must be repaired 3x in order to have this even as an option.... Is this right?
Kind regards,
Karlan P
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Yeah, that’s correct about the refund, it’s dumb.
I’ve tried all the basic unplug power off nonsense, I’d much rather get it repaired under warranty, let it break again and get a refund haha. Weird system they have
par Karlan Parker