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Receiver used on a PC to enable the use of wireless on Model 1537, 1697, 1698 and 1708 controllers. Enables PC connectivity for Xbox One controllers.

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How do I fix the controller driver?

I am having an issue with my Xbox wireless receiver in Windows 7 x64 (Pro, if it matters). When I connect my controllers in my fleet I still use (Repaired 1708 and new backup 1708) I cannot control my games with either of them. I can confirm this happens on both my 1708 controllers. I tested my mostly neglected Model 1697 controller as well, and it still happens. It's not a 1708 problem; it happens on all of my controllers.

I went into Device Manager and found a Code 54 error for my controller. I uninstalled and removed the driver, but the controllers no longer register. I did not restart my computer when I made this change, since this typically isn't required. I need the control to register to install the drivers from, so I need to at least get the controllers working as unknown devices so I can go into Device Manager and reinstall the driver from scratch. I also tried USB since I don't care about the receiver in this application, but I still didn't get anywhere.

Is there anything I can try to fix this to the point I can get Device Manager to show my controller again so I can reinstall the driver and get it working again? It works on my other computer running Windows 7 x64, so the problem is isolated to one PC.

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Solution retenue

I have solved the problem. What I did to resolve it is update HID Compliant game controller with the following VID references:

  • HID\VID_045E&PID_02FF&IG_00
  • HID_DEVICE_UP:0001_U:0005

I located this and told it to find the driver online and it fixes the Code 54 problem. The driver it installs from Microsoft Update Catalog is correct and does not need to be changed.

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Nick sera éternellement reconnaissant.
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