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The Samsung Galaxy Note II is a smartphone noted for its combination of a large display and software optimized for an integral self-storing stylus.

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Why did my phone stop turning on and charging completely?

I plugged my phone up a couple of nights ago and when I woke up, it was on the start up screen and all it would do was show me the name of the phone. I tried to wipe my cache but then all it did after I held VOLUME UP + POWER + HOME was stay on a screen that said "Downloading...Do Not Turn Off Target!" After that I pulled the battery, and put it back in ( I did this several times) and tried to turn the phone on and nothing would happen. I tried charging it and it was like the battery was out of it. I even plugged it into my computer and my computer didn't work, either. I have done all I could and still can't get it to work. Please help me as this is a dire situation and it is my only form of communication when I'm away from my house.


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Okay. With the battery in the phone, try pressing volume down + home + power and see if it restarts the phone. If not, I'm afraid I cannot give you an answer to that one other than maybe try a different charging cable and try a new battery. Good luck.

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Ali Pierce sera éternellement reconnaissant.
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