My WIFI keeps dropping unexpectedly

Hi! I had the same issue as you, but it was not due to a magnet. Since this is the first post that kept popping up in my searches and I difficulty diagnosing, I’d like to include this solution here for other people who are having the same issue as myself. It seems to be that there is some glitch with how the Windows 10 Hotspot feature works with Acer computers:

My Acer Aspire E5 576G laptop kept dropping and reconnecting every 15-30 seconds or so. Go to Settings > Network & Internet > Wi-Fi then scroll down to ‘Hotspot 2.0 networks’. Toggle the switch for ‘Let me use Online Sign-Up to get connected’ to ‘Off’. My internet has worked since.

Are you able to connect and stay connected if you use an Ethernet cable? If so, then connect that way when it is convenient.

In order to fix the problem, go into Device manager, and do an update on the driver for the Wifi device. Hopefully that will fix it.

Since your computer is brand new, you should be able to get warranty coverage for this issue. In the meantime, you could get a USB wifi adapter. Some of them are so small that you can barely see them while they are plugged into the USB port. Here is one that you won't even notice when it is plugged into your USB port:

https://www.amazon.com/Edimax-EW-7811Un-...

I have no idea how well it works; but the benefit of this one is that it stays completely out of the way when it is plugged in. But such a small adapter might not get a very good signal. In fact, some of the comments say that this is a problem with this adapter.

I have this adapter:

https://www.amazon.com/NETGEAR-N300-Wi-F...

It works very well. You can move the adapter around to get the best signal, because it has a USB extension cable and a stand. Or, you can plug it directly into the computer, which may mean that you won't get as good of a signal.

A USB wifi adapter is a good thing to have around. You can use it if your built-in wifi fails, or if you don't have a wifi adapter in your computer and there is no Ethernet connection to plug into.

Hi Colton,

My first impression would be that your WiFi access point is having troubles dealing with too many devices.

How many devices are you using? And have you considered giving the laptop a static IP address in your modem / access point to make sure it's not an IP issue?

It may be the range error of your wifi device and if more that the limit of wifi device other devices are connected using wifi it may happen with you that you drop wifi connection. you can also go for clearing temporary files and cookies. hope it will be helpful to you

The first thing to try is to identify if there is a compatibility or IP range issue with the network or if it is the device itself.

Take the device to a friends house (who preferably has a different brand of router) or a public Wifi at a coffee shop and use it for a while. If it drops while on other Wifi networks, it is not you it is the device. Otherwise, if it works fine there, it could be a strange compatibility issue between the device's WiFi chipset and your WiFi's chipset, (rare) or an issue where more than one device is trying to use the same IP address etc.

Hi there Shreya !

I have the same problem with my Acer laptop WIFI dropping Unexpectedly. the only thing I didn't try is to reset my laptop. But you can try to completely remove the Wireless driver from the device Manager, here is how to do it.

Here the steps to completely remove a Device off your laptop.

Step 1. Use shortcut keys Win + X on Windows 10.
Step 2. Select Device Manager.
Step 3. Expand the entry Network adapters. Right-click the problematic device and select Uninstall device.
Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.
Step 5. Reboot the computer.

Turn laptop back on and let Windows automatically re-detected the wifi hardware and automatically re-installing fresh copies of the wifi drivers.