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Model A1285 / 8 or 16 GB capacity

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iPod won't sync with iTunes because "required file cannot be found"

I’m trying to load photos onto my iPod (and I have done this before) but during a sync iTunes quit unexpectedly, deleted all my photos in the process, and now will not put them and a few new ones on because it doesn’t have “the required file”. (Nothing to do with space!) Additionally, when I try to open the Photos application when it’s not connected, the iPod crashes and restarts. Can you help me?

Thank you!

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Hi Maya, I would suggest you either to use another PC to test out or perform factory reset or recovery.

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Thanks, Augustine! I'll try that before restoring my iPod.

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Maya N sera éternellement reconnaissant.
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