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Macmini 2018 RAM upgrade void warranty

Hi,

I’m having T2 chip problem with my Mac mini 2018, and also i upgrade ram my self 8gb to 32gb. so can i claim apple warranty for T2 chip problem?

Also, I purchased my mac mini from USA but i live outside USA. how can i claim warranty?

Thanks

Répondre à cette question J'ai le même problème

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What issues are you having with the T2 Chip?

As for the warranty goes, while you may be able to get away with sending the 32GB ram in with the machine but I would reinstall the 8Gb before sending it in. You can visit any apple store for the repair or just call the support number.

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Thanks for your answer.

I am getting random reboots and glitch screen, Sometime it’s don’t show for a day some time 2/3 times a day.

I’m using latest version of macos mojave 10.14.4

There is no hardware error with apple hardware check.

{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version":"Bridge OS 3.3 (16P3133)","timestamp":"2019-03-05 19:25:49.76 +0000","incident_id":"EA706255-8D43-48A8-81C4-DF5240B37CC7"}

{

"build" : "Bridge OS 3.3 (16P3133)",

"product" : "iBridge2,5",

"kernel" : "Darwin Kernel Version 18.2.0: Wed Jan 2 20:41:23 PST 2019; root:xnu-4903.241.1~3\/RELEASE_ARM64_T8010",

"incident" : "EA706255-8D43-48A8-81C4-DF5240B37CC7",

"crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",

"date" : "2019-03-05 19:25:49.72 +0000",

par

Hmm, what makes you suspect the t2 chip then?

par

iBridge2,5 & RELEASE_ARM64_T8010 cinch's the T2 is having problems. There's been quite a few reports on this issue.

par

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Yep this is a T2 problem. You’ll need to put back the Apple memory then bring in the system. technically you shouldn't need to swap the RAM again. Some Apple employee’s give people a hard time when they’ve upgraded their Mini’s, unlike the 27” iMac’s you need to pop the case off.

Double check your RAM is the correct spec.

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Shokat Jamil sera éternellement reconnaissant.
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