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The Alcatel OneTouch Pixi is an Android smartphone from Alcatel released in August 2013.

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My Alcatel onetouch pixi 4 is overheating after water damage

So just the other day, I dropped my Alcatel onetouch pixi 4 in a solar powered water fountain, it landed top first into the water, I immediately took the phone out, took out the battery, SD card and SIM card, and put it in rice, when I was using it, I noticed the device was getting very hot, I was very concerned about it and I’m trying to take it easy on my phone (for example, not using it much) but it still overheats for no reason.

i will attach a pic of the phone so you know what model it is

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i will appreciate all the help I can get

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Hi @theandroidkid

As you know water and electronics and electricity are not a good mix.

The impurities in the water causes corrosion and provides circuit paths for the electricity which were not in the phone’s operating design and could damage the components.

Rice is good to eat does does nothing to fix the problems caused by corrosion

Don't Put Your Device in Rice. Here's Why...

First do not turn on your phone and then you need to remove the battery as soon as possible from the phone to minimize any further damage.

Then you need to dis-assemble the rest of the phone and clean all the affected parts using Isopropyl Alcohol 90%+ (available at electronics parts stores) to remove all traces of corrosion and water. Do not use "rubbing alcohol" as in some cases this is only 70% IPA or less, can contain scents and is not as effective. If you do check the label to verify the amount of IPA

Here is a link that describes the process.

Electronics Water Damage

As always with electronics, especially surface mounted pcb be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board.

Hopefully after you have done all this the phone might possibly work correctly again.

Here is a link to a video that shows how to dis-assemble your phone, which may be of some help.

If this process seems too daunting, take your phone to a reputable, professional mobile phone repair service, experienced in liquid damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later.

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