My daughter's tablet will only show the rca when turned on. After that it goes black. I resit it n still won't do anything. How do I get it to work
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Fawn Hill try a hard reset. Keep in mind that this will delete all the data on your tablet.
1. Turn your Tablet off.
2. Remove your SD card.
3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.
4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".
5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.
6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.
7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.
8. Then press the "Power" button to hard reset the tablet.
9. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card. from here
Let us know what you get with that.
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