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2 Phone shutting off by itself upon unplug. Need assisstence. HELP!
Hello,
My Samsung Note 5 is working fine till today. For some reason, once I unplug the charger, my phone will shut down by itself. However, when I plug in again, I can on it with no problem. By the way, I have fast charging but it’s charging slower than normal though it still says fast charge. (It takes around 10min to charge 1 min). Tried pressing the back of my phone (push battery back) and also plugging to phone but unplugged from output. Anyone has any ideas on how I can fix it? Or must I replace a new battery? If it is the battery’s problem, may I know which part is broken?
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Does the phone work fine while charging? Did you leave the charge cable plugged into the phone and unplugging it from the wall outlet to see if the phone still turns off? It may be possible that when you unplug the charge cable from the phone, the charge port has a short. Squeeze the phone to force the battery inside to make better contact to see if the battery is the problem as another test.
par Duane Donaldson
Go to battery world and get a new battery, make sure you get a Samsung original battery off them not one of their batteries. The original will last longer. What percentage does your phone charge too. Does it say 100% charged just before you unplug it.
par gbortolli
@duane donaldson it works fine while charging. I tried unpluggin from the outlet but plugged into phone, didn't work. Tried pressing the back of phone to push the battery but didn't work.
par qida Shao
@bortolli I'm trying to find a way to fix without replacing a battery, and will only do it if it's a last resort. I can charge to any percent I want, just slower than normal...
par qida Shao
Any more ideas?
par qida Shao
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