iMac I5 that will not boot

My aunt has an iMac I5 (model A1418) that will not boot. The Apple appears, no chime, it begins, but stops @ 2/3. Does not seem to respond to the wireless keypad. It worked until she tried to reset the system. Trying to help, but failing, as is she.

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Indice 0

2 commentaires:

what happened when she tried to reset it?

par

Can you tell us which year. Locate the systems S/N on the bottom of the foot and plug it into here EveryMac - Lookup. Please tell us what you have.

par

Ajouter un commentaire