My on-screen keyboard has stopped working, and I cannot login without

Hi @macmo ,

Couple of things to try:

Clear the device’s cache partition and check if this resolves the problem. Here’s a link that shows how to do it.

DO NOT select wipe data/factory reset as this will erase all your data and downloaded apps and restore the tablet to its’ factory default condition

Try starting the tablet in safe mode to check if it works OK.

If it does then a downloaded app is the cause of the problem.

The trick is to find out which one.

You will need to uninstall each downloaded app, one by one and restart the tablet between each uninstall in normal mode to see if the problem is still there or not.

Once it starts up OK then the last downloaded app that was uninstalled was the culprit.