Réparez vos affaires Communauté Boutique

Repair guides and support for your Samsung TV.

2610 questions Voir tout

Options

Pixel "stains" of different color on top part of the screen

Hi all, yesterday I noticed that the upper part of my tv started to have some “stains” of pixels showing colors different than what they are supposed to be.


Normally these stains are of a light blue color when on the screen there is a bright image, then they turn black if there is a completely red background and when there is a black image they are completely unnoticeable.

I also noticed that if I look closely with a flashlight these stains sort of remain even when the tv is turned off.


I never spilled water on it or anything, actually i never even moved the tv in 4 years.

Any idea what it could be? (TV model: Samsung UE55JU6400)

Block Image

Block Image

Block Image


Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Oui Non
Indice 1
Ajouter un commentaire

2 Réponses

Filtrer par :
Les plus utiles Les plus récentes Les plus ancien(ne)s
Réponse la plus utile

Options

Hi @vladp ,

Have you tried adjusting the picture Zoom or Custom position up and down to see if it resolves the problem?

Go to (MENU/123) > MENU Picture > Picture Size > Picture Size > Try Now

Here’s a link to the user manual. Scroll to p.121/194 (pdf file numbering at top of document) to view all the options for moving the picture so as to remove the line from the top.

Cette réponse est-elle utile ?

Oui Non
Indice 2
Ajouter un commentaire

Options

it could be that air is getting into the lcd

Cette réponse est-elle utile ?

Oui Non
Indice 0

3 commentaires:

Gage, Whaaaaaat? Can you please elaborate on that?

par

I have seen that Samsung phones have had air get in between the LCD layers in cases similar to this

par

This could probably be the cause, after a while I noticed some screws on the back of the tv were a bit loose and there was a small gap between the panel and the rest of the tv.

par

Ajouter un commentaire

Ajouter une réponse

Vlad sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 0

7 derniers jours : 2

30 derniers jours : 8

Total : 544