Aller au contenu principal

Fix Your Stuff

Right to Repair

Parts & Tools

Consumer Windows laptop by HP

Questions au sujet de 9 Voir tout

Why don't my USB ports work?

I've noticed recently that both of the USB ports on the right side of my G71 are not working correctly. Whenever I plug a device into the top one, I get a "USB device not recognized" message, and plugging something into the other gets nothing at all. The third USB port (on the left side) works perfectly fine.

Répondu ! View the answer J'ai le même problème

Cette question est-elle utile ?

Score 2


Try reloading the USB drivers. Cheapest easiest fixes first then dive in to innards.


my cd roma worked until I update my window


Ajouter un commentaire

2 solutions

Solution retenue

I finally opened the computer. The ribbon cable from the USB board to the motherboard was unplugged at the motherboard. I now have all 3 USB ports functioning again!

Cette réponse a-t-elle été utile ?

Score 4
Ajouter un commentaire

I would remove the keyboard and check to see the connector for the USB ports on that side is firmly connected. If it is check the ports carefully for damage or debris. I am including a link the the service manual. Good luck.

Cette réponse a-t-elle été utile ?

Score 3


Thanks for the link, I'll be sure to try that.


Definitely appreciate the link. Thanks for your help in this.


Ajouter un commentaire

Ajouter une réponse

David Hodson sera éternellement reconnaissant.
Afficher les statistiques:

Dernières 24 heures : 0

7 derniers jours : 0

30 derniers jours : 1

Total : 3,176