Aller au contenu principal

Réparez vos affaires

Droit à la réparation

Boutique

A minor refresh of the Late 2018 MacBook Air, with the same model number (A1932) and EMC number (3184). This model features a True Tone display and a slightly revised battery.

Questions au sujet de 45 Voir tout

MacBook trackpad and keyboard not working

The keyboard and the trackpad will not work. The pointer in stuck in the left corner and the keyboard doesn’t light up. The computer is still charging and turns on.

Update (04/19/2020)

Update: after a few hours of it being stuck like this my keyboard and trackpad finally started to work again, but the trackpad is still not clicking properly

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Indice 1

Commentaires:

Can you tell us a bit more, Did you bang or drop your system or did you have a liquid spill into the keyboard/trackpad?

If you didn't damage your system in any way I would bring (ship) the system to Apple for warranty repair.

par

Ajouter un commentaire

2 solutions

Réponse la plus utile

Time to get your system to Apple for repairs!

Cette réponse a-t-elle été utile ?

Indice 1
Ajouter un commentaire

This should be covered by Apples’

Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro

Notably, even the new 13- and 15-inch 2019 MacBook Pro models are eligible for the Keyboard Service Program, hinting that the new material used in the revised keyboards may not offer a true fix. The program offers repair and replacement of faulty keyboards for four years after purchase.May 21, 2019

https://support.apple.com/keyboard-servi...

Cette réponse a-t-elle été utile ?

Indice 1
Ajouter un commentaire

Ajouter une réponse

Asia Ford sera éternellement reconnaissant.
Afficher les statistiques:

Dernières 24 heures : 0

7 derniers jours : 4

30 derniers jours : 23

Total : 669